topic TV screen frozen and no sound in TV

TV screen frozen and no sound

Jacky9 — Tue, 12 Mar 2024 18:32:37 GMT

I have a fairly new TV hub box which has worked fine but today the TV screen picture is frozen and there is no sound. Help please.

fr8ys — Tue, 12 Mar 2024 18:37:29 GMT

I suggest you reset the box to see if this improves the situation, but it may be the weather that is playing havoc with signals in some regions

To try a reset follow the instructions here.

Let us know how you get on.

Anonymous — Wed, 13 Mar 2024 07:19:14 GMT

Hi Jacky,

How are you getting on?

Thanks

Michelle