topic Re: Green screen in TV

Green screen

Oscar13 — Wed, 13 Mar 2024 11:50:17 GMT

I have had the android box about a month but for the past week to 10 days all I get is a green screen, I have changed HDMI cable turned it around and tried switching off and on at the mains, until I can get a fix I am going to reconnect my netgem box

Re: Green screen

Karl-TalkTalk — Wed, 13 Mar 2024 12:04:11 GMT

Can you try a reset as follows :

Unplug the power cable and HDMI cable and hold down front panel button. Now plug back in the power cable and HDMI cable whilst still holding the front panel button down. Once the Android recovery screen appears you can release the button and complete a factory reset and software upgrades.

Let me know if you are able to reset the box.

Thanks

Karl.

Re: Green screen

Oscar13 — Wed, 13 Mar 2024 13:06:49 GMT

Thank you Karl I have reset the box and all is working, hope it carries on Thank You

Re: Green screen

Karl-TalkTalk — Wed, 13 Mar 2024 13:08:47 GMT

You're Welcome 🙂

Regards

Karl