topic Re: TVHub not playing recordings unless rebooted every time in TV

TVHub not playing recordings unless rebooted every time

grawa — Sat, 23 Mar 2024 20:10:18 GMT

My talk talk hub records programmes but won't play the back unless rebooted every time

Re: TVHub not playing recordings unless rebooted every time

fr8ys — Sat, 23 Mar 2024 20:11:30 GMT

Which box do you have as the TV Hub does not record?

If you let us know we can advise further.

Re: TVHub not playing recordings unless rebooted every time

grawa — Sat, 23 Mar 2024 20:33:15 GMT

My set top box is Huawei

Re: TVHub not playing recordings unless rebooted every time

fr8ys — Sat, 23 Mar 2024 20:37:54 GMT

The box hard drive may be failing.

Have you tried a YouView Maintenance Reset (https://community.talktalk.co.uk/t5/Articles/How-to-find-maintenance-mode/ta-p/1429347)?

Try the Factory Reset keep recording option.

You will then need to reset your personal settings (such as parental controls / Set antenna Out to On in Settings: Picture and Sound / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).

If all else fails then try a full factory reset from the settings menu. You will lose your recordings but if recording is important to you you will need to try as TalkTalk no longer provide boxes that record.

Hope it works but let us know how you get on

Re: TVHub not playing recordings unless rebooted every time

grawa — Sat, 23 Mar 2024 21:01:33 GMT

Have done software reset as advised and will check tomorrow if this has solved the problem

Re: TVHub not playing recordings unless rebooted every time

grawa — Sun, 24 Mar 2024 17:21:19 GMT

Having done a maintenance reset all is now working OK with recordings playable

Many thanks

Re: TVHub not playing recordings unless rebooted every time

fr8ys — Sun, 24 Mar 2024 17:43:38 GMT

Great, pleased to be of help.