topic Re: Recordings failing in TV

Recordings failing

DaisyB65 — Tue, 26 Mar 2024 01:19:28 GMT

All of a sudden everything I try and record is failing. any ideas why?

Re: Recordings failing

Karl-TalkTalk — Tue, 26 Mar 2024 06:55:50 GMT

What model of TV Box do you have ?

Thanks

Karl.

Re: Recordings failing

DaisyB65 — Tue, 26 Mar 2024 15:44:56 GMT

TalkTalkYouView Huawei

Re: Recordings failing

Karl-TalkTalk — Wed, 27 Mar 2024 07:32:59 GMT

Try a Youview Maintenance Reset and see if this helps.

If recordings still fail after this then the only option is a full factory reset from the settings menu.

Thanks

Karl.

Re: Recordings failing

DaisyB65 — Thu, 28 Mar 2024 01:25:30 GMT

Thanks. I tried the first thing and it didn't work. I'm guessing if I do the second thing, I'll lose everything I have saved already recorded? I'll try later in the week. Thanks for your help.

Re: Recordings failing

Karl-TalkTalk — Thu, 28 Mar 2024 07:53:31 GMT

A full factory reset will erase and set up the hard drive, but that is the only option if the maintenance reset has failed.

Thanks

Karl.