topic Re: TV box in TV

TV box

Cathy18 — Tue, 02 Apr 2024 08:12:37 GMT

I nolonger require TV box and do not want to pay for it any longer. What do I do? Can't get through to anyone.

fr8ys — Tue, 02 Apr 2024 08:16:25 GMT

Hi,

This is classed as a cancellation of service and to do so you will need to phone.

Ask for the loyalty team and they will remove the charge and arrange for return of the box if required.

Cathy18 — Tue, 02 Apr 2024 08:31:50 GMT

Thanks. I tried that number. They gave me text link which did not work on my mobile. So can't contact them.

fr8ys — Tue, 02 Apr 2024 11:06:51 GMT

Sorry but you will need to persist if you wish to cancel TV.