topic Re: App usage in TV

App usage

SaffronPam — Tue, 09 Apr 2024 22:25:17 GMT

Hi, I’m 77yrs, have managed almost everything with new tv hub, the app usage I can’t remove from screen, please how to remove, thanks

Re: App usage

Karl-TalkTalk — Wed, 10 Apr 2024 06:19:37 GMT

The two main buttons to use on the remote are the blue home button and the back button to the left of the home button. The Home button can call up the app screen, and if the list of apps appears when turning on the box, you can press the back button to remove this from the current channel.

Is this what you mean ?

Thanks

Karl.

Re: App usage

SaffronPam — Wed, 10 Apr 2024 08:19:49 GMT

Karl thank you, that’s not what I’m questioning, I only connected this new tv hub yesterday, and was just checking through the App’s., but when I go back to Tv half of the screen has a list of the App’s seen by me?

Re: App usage

Karl-TalkTalk — Wed, 10 Apr 2024 08:25:29 GMT

OK, I've just gone back to Live TV from an app.

The screen looks like this :

If I wait for a minute or two, this will disappear and show the live channel, if I can't wait, i just press the back button to remove it.

Is this what you are talking about ?

Karl.

Re: App usage

SaffronPam — Wed, 10 Apr 2024 09:26:36 GMT

It’s this Apps activity list

Re: App usage

Karl-TalkTalk — Wed, 10 Apr 2024 09:35:02 GMT

This apps screen is usually accessed from the settings option. If you press the back button does it take you back to just the live TV Screen.

Karl.

Re: App usage

SaffronPam — Wed, 10 Apr 2024 11:16:37 GMT

Yes just to TV, which then shows this list

Re: App usage

Karl-TalkTalk — Wed, 10 Apr 2024 11:19:18 GMT

Try powering off the box at the mains for a couple of minutes and see if this keeps happening.

If it does, try a factory reset of the box.

Karl.