topic Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays? in TV

Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Janlara — Sun, 21 Apr 2024 02:27:15 GMT

I have just about had it with the utterly useless Netgem TV box which TT provided after the shutdown of the ITV hub. Although it had its issues, I didn't realise just how good the Huawei YouView box was - a Ferrari compared to Netgem's clapped out pedal bike.

My gripes with the Netgem are numerous, but, seriously, how can a box which has subtitles appearing and disappearing at random be considered even barely acceptable.

I believe the only alternative from TT is the TV Hub. Can anyone tell me if this is in any way comparable to the Huawei YouView box, or is it just as bad as the Netgem. If the latter is the case then, after 12 years with TT, sadly I will be switching once my contract is up.

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

fr8ys — Sun, 21 Apr 2024 06:21:21 GMT

The TV hub is based on YouView so you would be familiar with it's operation as it works the same as the old boxes.

It does not record though.

If you still have your old box you can use this and the Netgem together and only use Netgem for things where the YouView box does not work

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Karl-TalkTalk — Mon, 22 Apr 2024 07:38:37 GMT

Hi Janlara,

You can see the comparison of the TV Boxes at the link below. We now only issue the TV Hub going forward,

Compare Our TalkTalk TV Boxes

Thanks

Karl.

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Janlara — Mon, 22 Apr 2024 13:14:57 GMT

Thanks, fr8ys, that's really helpful. If I use my old box and the Netgem together does that just entail switching over the cables from one to the other? Bit of a performance just to watch ITVX but it is doable I suppose.

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Janlara — Mon, 22 Apr 2024 13:43:47 GMT

Thanks, Karl, that is helpful. I have Fibre 65, does that mean I can't use the TV Hub? I really don't need full fibre for anything else.

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Karl-TalkTalk — Mon, 22 Apr 2024 13:45:12 GMT

You can use the TV Hub on Fibre 65.

Karl.

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

fr8ys — Mon, 22 Apr 2024 14:06:24 GMT

You can do, but if you have a spare HDMI port on your TV you can leave them both connected.

If you don't have a spare port you can buy a switching HDMI box that you plug into the TV and it will then give you additional sockets. These can be found on Amazon or eBay quite cheaply. Get one that is 4k rated for future proofing.

Your Netgem box won't pick up normal channels without an aerial connection but will work for catch-up apps and those additional channels TalkTalk provide for this box.

This together with @Karl-TalkTalk advice re the TV hub will hopefully help you make an informed decision on what you wish to do

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Janlara — Tue, 23 Apr 2024 00:37:03 GMT

Thanks, Karl. How do I get a TV Hub?

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Karl-TalkTalk — Tue, 23 Apr 2024 07:17:23 GMT

Hi @Janlara

I'll swap out the 4K box for a TV Hub. I've ordered this for you now.

Thanks

Karl.

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Janlara — Tue, 23 Apr 2024 14:05:35 GMT

Thanks so much, Karl. Really appreciated.

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

Karl-TalkTalk — Tue, 23 Apr 2024 14:14:21 GMT

You're Welcome 🙂

Regards

Karl

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

MagsD — Fri, 19 Jul 2024 15:08:28 GMT

Agree! Old box was much better. Can’t even rewind instantly with this box!

Re: Does TalkTalk Provide Any Kind of Decent TV Box Nowadays?

fr8ys — Fri, 19 Jul 2024 15:29:31 GMT

@MagsD this is an old thread.

If you have an issue, please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you