https://community.talktalk.co.uk/t5/TV/unresponsive-set-top-box/m-p/3038612#M187090 <P>my set top box is not responding to my remote buttons ive changed battery factory reset my box still the same anyone else have this problem 10 days now</P> Wed, 01 May 2024 16:37:46 GMT archie9 2024-05-01T16:37:46Z https://community.talktalk.co.uk/t5/TV/unresponsive-set-top-box/m-p/3038612#M187090 <P>my set top box is not responding to my remote buttons ive changed battery factory reset my box still the same anyone else have this problem 10 days now</P> Wed, 01 May 2024 16:37:46 GMT https://community.talktalk.co.uk/t5/TV/unresponsive-set-top-box/m-p/3038612#M187090 archie9 2024-05-01T16:37:46Z https://community.talktalk.co.uk/t5/TV/unresponsive-set-top-box/m-p/3038617#M187092 <P>The following notice is on the Service Status Dashboard (<A href="https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service" target="_blank">https://community.talktalk.co.uk/t5/Service-Status-Dashboard/bd-p/service</A>).</P> <P>&nbsp;</P> <P>However, YouView say they have deployed a fix now that should work if you reboot your box, turn off from the mains, and you may also need to retune.</P> <P>&nbsp;</P> <P>Please let us know if it works. Than you.<BR /><BR />If the advice doesn't work then keep an eye on the status board for updates. Thank you.<BR />We're aware some TV customers using our TalkTalk TV and TalkTalk TV Plus Boxes are currently having issues with the Guide not loading and being unresponsive. <BR /><BR />We'd like to apologise for any inconvenience caused during this time and assure you that our engineers are working with Youview to restore this feature as a priority.<BR /><BR />Youview have made us aware a reboot of your TV box does NOT resolve this issue. They have advised performing a Maintenance reset could be completed to resolve the issue.</P> Wed, 01 May 2024 17:07:25 GMT https://community.talktalk.co.uk/t5/TV/unresponsive-set-top-box/m-p/3038617#M187092 fr8ys 2024-05-01T17:07:25Z