topic cancelled TV box in TV

cancelled TV box

MariaB1 — Mon, 06 May 2024 12:08:28 GMT

I messaged talktalk and spoke with Jatin who cancelled my TV box. He said it would be removed from my next bill this is still showing I hope it will be removed soon, thanks

Re: cancelled TV box

fr8ys — Mon, 06 May 2024 12:13:16 GMT

Sorry but you need to phone as part cancellation of contracts cannot be done via the forum.

Ask your the Loyalty Team.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Re: cancelled TV box

Gliwmaeden2 — Mon, 06 May 2024 12:34:05 GMT

If the bill had already been made up (which is a few days before you receive it, @MariaB1) it can't be altered, so it depends when the "next" bill is due. Any overpayment after cancellation of it would be refunded, on the subsequent bill.