topic Re: No power to TV youveiw box in TV

No power to TV youveiw box

acky1340 — Thu, 23 May 2024 20:19:08 GMT

Talktalk youview box not powering up'

Any ideas

Re: No power to TV youveiw box

Karl-TalkTalk — Fri, 24 May 2024 05:58:24 GMT

If there is no power whatsoever, either the power supply has failed or the box itself has failed.

What model Box do you have ?

Thanks

Karl.

Re: No power to TV youveiw box

acky1340 — Sat, 25 May 2024 20:08:57 GMT

Hi Karl

Its a Huawei DN360T. When i push the power button on the back of the box the TV screen will flicker once but the blue light on the front of the box will not come on either using the button on the front of the box or the remote control.

Acky

Re: No power to TV youveiw box

Karl-TalkTalk — Tue, 28 May 2024 07:11:20 GMT

It does sound as though the box has now reached end of life.

TalkTalk no longer provide these boxes, we stopped issuing these over 3 years ago now, so the box cannot be repaired or replaced.

You may be eligible for the new Android Youview TV HUB. If out of contract you may be asked to renew, and there is a charge of £5 per month rental for the box.

If this is something you are interested in, give our Teams a call and they can discuss options and offers with you.

Thanks

Karl.