topic Re: TV Hub issues in TV

TV Hub issues

levans55 — Tue, 28 May 2024 18:11:11 GMT

I have recently received a new TV Hub box but am experiencing the following issues:

'For Development' is displayed on the top right of the screen

ITVX is displaying in a small window and not the whole screen

I have set up the catch-up channels BBC iplayer, ITVX etc and they work for a couple of times but then fail to load, just sit at the 'Loading' message. If you power off the box by holding down the power key for 5 seconds they start working again but then eventually fail to load again.

I have powered off the router and carried out a factory reset but the problems still occur.

Re: TV Hub issues

fr8ys — Tue, 28 May 2024 18:21:40 GMT

The for development issue has now been fixed and can be implemented by going to settings and searching for and installing the update.

Please let us know how you get on and if it resolves your other issues too.

Thank you.

Re: TV Hub issues

levans55 — Tue, 28 May 2024 18:42:43 GMT

Thanks, software update has resolved the 'For Development' and ITVX issues. Hopefully the 'not loading' issue will have been resolved as well.

Re: TV Hub issues

fr8ys — Tue, 28 May 2024 18:55:51 GMT

That's great.

Any more problems let us know.

Re: TV Hub issues

Karl-TalkTalk — Wed, 29 May 2024 06:35:33 GMT

Hi @levans55

Thanks for confirming.

Regards,

Karl.