topic Re: 4K TV box upgrade in TV

4K TV box upgrade

Ollie70 — Thu, 13 Jun 2024 08:28:40 GMT

Why is my box not upgrading? It is stuck, flashing red & blue. Message on screen is ‘Your device is upgrading. This will take just a few minutes’. Nothing happening.

Re: 4K TV box upgrade

Karl-TalkTalk — Thu, 13 Jun 2024 08:32:57 GMT

If it stays like this, power off at the mains for 5 minutes then power back on and see if it restarts.

Karl.

Re: 4K TV box upgrade

Ollie70 — Thu, 13 Jun 2024 09:10:17 GMT

Powering off & Restarting did not work

Re: 4K TV box upgrade

Karl-TalkTalk — Thu, 13 Jun 2024 09:21:41 GMT

press the button on the side 5 times to initiate a factory reset, then set the box back up again and see if it will complete the update.

Thanks

Karl.