https://community.talktalk.co.uk/t5/TV/Tv-remote/m-p/3046901#M187803 <P>Which box do you have?</P> <P>&nbsp;</P> <P>You are in the staff's queue for a response but they are not back until Monday now.<BR />For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - <A href="https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info" target="_blank">https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info</A><BR />If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.<BR />You can also add your account number in the private notes field, which only you and the support staff can view. <BR />Please post back when done.<BR />Thank you</P> Fri, 14 Jun 2024 17:55:39 GMT fr8ys 2024-06-14T17:55:39Z https://community.talktalk.co.uk/t5/TV/Tv-remote/m-p/3046659#M187795 <P>The home and guide button does not always work on my remote.&nbsp;</P> Thu, 13 Jun 2024 19:04:20 GMT https://community.talktalk.co.uk/t5/TV/Tv-remote/m-p/3046659#M187795 millers1884 2024-06-13T19:04:20Z https://community.talktalk.co.uk/t5/TV/Tv-remote/m-p/3046901#M187803 <P>Which box do you have?</P> <P>&nbsp;</P> <P>You are in the staff's queue for a response but they are not back until Monday now.<BR />For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - <A href="https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info" target="_blank">https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info</A><BR />If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.<BR />You can also add your account number in the private notes field, which only you and the support staff can view. <BR />Please post back when done.<BR />Thank you</P> Fri, 14 Jun 2024 17:55:39 GMT https://community.talktalk.co.uk/t5/TV/Tv-remote/m-p/3046901#M187803 fr8ys 2024-06-14T17:55:39Z https://community.talktalk.co.uk/t5/TV/Tv-remote/m-p/3047070#M187825 <P>Hi millers1814</P> <P>&nbsp;</P> <P>Which model box do you have ?</P> <P>&nbsp;</P> <P>Karl.</P> Mon, 17 Jun 2024 07:11:12 GMT https://community.talktalk.co.uk/t5/TV/Tv-remote/m-p/3047070#M187825 Karl-TalkTalk 2024-06-17T07:11:12Z