topic Re: UKTV Not Playing in TV

UKTV Not Playing

Crumpysi — Tue, 18 Jun 2024 17:11:00 GMT

My Huawei box has recently stopped playing UKTV . The App opens and you can see all the programmes but it won't play anything. I've seen posts about My5 not working but this works OK on mine. I haven't seen any solution to this on here unless I've missed it. I've done a power off restart but nothing else as I don't want to lose my current recordings. Any ideas?

Re: UKTV Not Playing

Karl-TalkTalk — Wed, 19 Jun 2024 07:04:01 GMT

This could be an issue with the player itself, but you can try a Youview Maintenance Reset and choose the option to keep recordings to see if this helps.

Thanks

Karl.

Re: UKTV Not Playing

Crumpysi — Fri, 21 Jun 2024 16:43:42 GMT

Hi Karl

Thanks for this. I did the reset as per the instructions and it seems to be ok now.

Re: UKTV Not Playing

Karl-TalkTalk — Mon, 24 Jun 2024 06:27:00 GMT

Glad this has helped.

Regards,

Karl.