topic Re: Settings stuck on to tv screen in TV

Settings stuck on to tv screen

Freda! — Sun, 16 Jun 2024 07:45:53 GMT

I accessed settings they came up on the screen and now I can’t get them off the screen. I have new hub and remote which I don’t like

Re: Settings stuck on to tv screen

fr8ys — Sun, 16 Jun 2024 07:53:10 GMT

I've had this too and the only way ive found to clear it is to disconnect the box from the mains and then power up.

The home and back buttons don't clear this when I've tried.

Re: Settings stuck on to tv screen

Wolin1 — Sat, 06 Jul 2024 11:16:49 GMT

I have the same problem, i cannot remove/close the settings menu.

Re: Settings stuck on to tv screen

fr8ys — Sat, 06 Jul 2024 13:07:22 GMT

@Wolin1 please follow my advice or start your own thread for support.

Thank you

Re: Settings stuck on to tv screen

Ljmm1967 — Tue, 09 Jul 2024 08:42:35 GMT

That’s also happened to us on a couple occasions alongside other issues with new box. i reckon they’re using us as Guinea pigs for these boxes instead of beta testing them. Seems they rushed to get these to market and didn’t go through thorough real world testing phases. I’m on second tv hub since I signed up in February. Really thinking of contacting CISAS about our issues. The call centre staff have been great, as have the chat guys, just TalkTalk equipment seems to be diabolically lacking in quality.

Re: Settings stuck on to tv screen

fr8ys — Tue, 09 Jul 2024 10:04:50 GMT

@Ljmm1967 please stick yo your own thread unless offering advice on how to cure a fault for the original poster as posting on multiple threads without offering advice is seem as spam under forum guidelines.

Thank you.