topic Re: Broken tv remote in TV

Broken tv remote

Gracewillis — Sun, 14 Jul 2024 07:23:21 GMT

I’ve had my talktalk recording box for around 7 years now and suddenly yesterday the remote has stopped working.
how do I get another one?

Re: Broken tv remote

Gliwmaeden2 — Sun, 14 Jul 2024 07:33:36 GMT

Talktalk can no longer supply replacement remotes and you would need to call Talktalk directly or use Chat to order a whole new (not recording) box, @Gracewillis.

Phone 03451 720088 during the day Monday - Saturday.

It would come with a rental charge (replaces the old TV charge) so needs to be discussed as part of your contract.

TV HUB description:

https://community.talktalk.co.uk/t5/Articles/Standard-features-on-the-TV-Hub/ta-p/2980624

Re: Broken tv remote

Gracewillis — Sun, 14 Jul 2024 07:35:15 GMT

Thankyou for your reply. What happens if I’m still in contact for a year with my recording box? Also I am not wanting to get rid of my recording box

Re: Broken tv remote

Gliwmaeden2 — Sun, 14 Jul 2024 07:37:31 GMT

That's why you need to speak to them.

Re: Broken tv remote

Anonymous — Wed, 17 Jul 2024 11:26:04 GMT

Hi Grace,

Did you manage to contact our team as advised by @Gliwmaeden2 ?

Thanks

Michelle