TV signal quality and Strength

ShunkaD — Tue, 16 Jul 2024 14:05:40 GMT

I have recently upgraded to a TalkTalk TV Box model UZW4054TTG. My problem is that there doesn't appear to be an option to check the TV signal quality and strength in percentage terms as there was on my old box. I have gone into settings and cannot find a "TV signal and strength" option anywhere. This means that I have to point my TV aerial in a random direction and just hope for the best. Obviously with no indication of the strength or quality of the signal in whatever direction the aerial is pointing this results in the picture randomly breaking up or being lost completely. I tried the Live Chat but the "experts" appeared to have the comprehension skills of a small child with a head injury. One asked me "Have you checked that your TV is turned on ?" (!) I can't believe that there's no way of checking signal quality on the new box but I just can't seem to find how. Any help would be greatly appreciated.

Re: TV signal quality and Strength

Anonymous — Wed, 17 Jul 2024 11:16:36 GMT

Good afternoon,

I'm sorry to hear this. I've included a Help Article below,

TalkTalk TV Box signal quality - TalkTalk Help & Support

Thanks

Michelle

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TV signal quality and Strength

Re: TV signal quality and Strength