topic Re: Recording programmes in TV

Recording programmes

RoyD8 — Tue, 23 Jul 2024 13:35:25 GMT

I have just installed my new TV Hub, as a replacement for my previous TalkTalk TV hub. With my previous hub I was able to record programmes by pressing the R button, and, via the Guide, I could set up future programmes to be recorded. How is this possible using the remote provided with the new hub?

Re: Recording programmes

Karl-TalkTalk — Tue, 23 Jul 2024 13:36:45 GMT

TalkTalk no longer provide a recording box. The new android TalkTalk TV Hub cannot record.

Thanks

Karl.

Re: Recording programmes

RoyD8 — Tue, 23 Jul 2024 14:06:02 GMT

Karl, thanks for your prompt reply. The lack of a recording facility on my new hub was not explained to when I renewed my contract. Unfortunately, I have already posted my old hub, as required, otherwise I would have re-installed my old hub. Your advice would be helpful. Thanks.

Re: Recording programmes

Karl-TalkTalk — Tue, 23 Jul 2024 15:08:34 GMT

If you have returned your old TV box, there is not much we can do, we no longer issue a recording box, and now only issue the android based TV HUB to new and existing customers. As the majority of content is available on demand, the industry as a whole is moving towards online streaming content.

Thanks

Karl.