topic Re: Live TV.....no vision or sound in TV

Live TV.....no vision or sound

RoyD8 — Sun, 04 Aug 2024 07:48:43 GMT

I recently installed a new TV Hub. It was working fine until today. I cannot get live TV...I get a blank screen and no sound. I have checked all the connections and they are good. The Apps are working as they should including, on BBC Iplayer, the live TV. Please advise. Thank you.

Re: Live TV.....no vision or sound

fr8ys — Sun, 04 Aug 2024 09:42:54 GMT

Do you get a picture on the TV if you plug the aerial directly into it?

If not then your aerial has failed and you will need to consult a local installer.

If yes, then remove the box from the mains and turn on again.

If still no picture, perform a retune with the aerial out to clear the memory, then replace the aerial and retune again.

If that does not work, then you will need to perform a reset of the box to factory settings from the settings menu.

Let us know how you get on.

Re: Live TV.....no vision or sound

RoyD8 — Sun, 04 Aug 2024 13:47:00 GMT

The aerial is fine.

I turned the box off and on and the problem is resolved.

Thanks for prompt and helpful reply.

Re: Live TV.....no vision or sound

fr8ys — Sun, 04 Aug 2024 14:24:28 GMT

Pleased to hear you got it working.