topic Re: Tv free view box has stopped working message YVM4302 no signal cannot use the television in TV

Tv free view box has stopped working message YVM4302 no signal cannot use the television

18215 — Sat, 03 Aug 2024 15:43:15 GMT

Cannot get any programmes to work

Re: Tv free view box has stopped working message YVM4302 no signal cannot use the television

fr8ys — Sat, 03 Aug 2024 16:19:39 GMT

You should be able to watch TV by plugging the aerial directly into the TV, providing your TV has a Freeview tuner

Regarding the box the following may help, but if it's the Hub the instructions differ

Have you tried a soft reset? To do this hold the power button on the front for around 10 seconds and the box should restart.

If this doesn’t work then have you tried a YouView Maintenance Reset (https://community.talktalk.co.uk/t5/Articles/How-to-find-maintenance-mode/ta-p/1429347)?

Try the Factory Reset keep recording option.

You will then need to reset your personal settings (such as parental controls / Set antenna Out to On in Settings: Picture and Sound / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).

If all else fails then try a full factory reset from the settings menu you've just used above. You will lose your recordings but you may be asked to do this before the Support Staff look at other alternatives.

TalkTalk now only supply non-recordable boxes, So it's best to try all alternatives if recording is important to you.

You will need to phone and probably recontract to obtain a new, non recordable, box.

Hope it works and please let us know how you get on.

Re: Tv free view box has stopped working message YVM4302 no signal cannot use the television

Karl-TalkTalk — Mon, 05 Aug 2024 07:42:54 GMT

Hi @18215

Do you need assistance ? Have you got the box working ?

Thanks

Karl.

Re: Tv free view box has stopped working message YVM4302 no signal cannot use the television

Dirtbiker — Sat, 10 Aug 2024 18:56:28 GMT

My tv has stopped working and is displaying fault code YVM4302

Re: Tv free view box has stopped working message YVM4302 no signal cannot use the television

fr8ys — Sat, 10 Aug 2024 20:01:03 GMT

@Dirtbiker

Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.

Please also state what box you have.

To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

Re: Tv free view box has stopped working message YVM4302 no signal cannot use the television

fr8ys — Sat, 10 Aug 2024 20:02:35 GMT

@Dirtbiker

Oh and have you followed the advice given to @18215