topic Box Unresponsive in TV

Box Unresponsive

eXistenZ — Sun, 11 Aug 2024 02:03:17 GMT

I'm using the TalkTalk TV Hub and have had a couple of instances over the last couple of days where the box has become unresponsive to the remote (both times it's been on BBC 1 HD, channel 101, but this may just be a coincidence). Pressing "Home" or "Guide" or trying to change the channel hasn't worked and the only way I've managed to restore normal service is to unplug the box to force a restart.

Does anyone know why this might be happening? Is there a better way to resolve the issue that doesn't involve unplugging the box?

Re: Box Unresponsive

Karl-TalkTalk — Mon, 12 Aug 2024 06:55:08 GMT

If you hold down the power button on the remote does it give the shutdown option ?

Thanks

Karl.

Re: Box Unresponsive

eXistenZ — Mon, 12 Aug 2024 14:42:35 GMT

I'll try this if the problem recurs and report back.

Re: Box Unresponsive

Karl-TalkTalk — Mon, 12 Aug 2024 14:43:49 GMT

No Problem 🙂

Karl