topic Re: netflix support ending in November in TV

netflix support ending in November

kennyboy22 — Fri, 20 Sep 2024 11:28:40 GMT

hi all , ive just received an email saying that netflix will no longer work on my standard talk talk tv box , it looks like i need a new box , possibly one called a tv hub ? im wondering if this is going to cost me to just replace the box or will i have to get a whole new package and more extra costs , i only just want to watch netflix on my old box , i hate this . what do your advise /know about this , whats the best solution ? thanks .

Re: netflix support ending in November

Gliwmaeden2 — Fri, 20 Sep 2024 11:35:01 GMT

You will need to call in to discuss a change of box as it is an aspect of your contract.

However, the decision was from Netflix, not from Talktalk, re which boxes would continue to work with Netflix.

Call 03451 720088, Monday to Saturday, after 9am. Closes 7pm weekdays, 6pm Saturday.

Re: netflix support ending in November

kennyboy22 — Fri, 20 Sep 2024 12:56:33 GMT

how much does it cost to change from old standard box to new box for netflix ?

Re: netflix support ending in November

Gliwmaeden2 — Fri, 20 Sep 2024 14:11:02 GMT

Speak to them. It's usually £5 monthly rental instead of the TV charge, but they may discount it, @kennyboy22.

Re: netflix support ending in November

Karl-TalkTalk — Mon, 23 Sep 2024 06:31:13 GMT

Hi @kennyboy22

As my colleague advises, give our teams a call, and they can discuss all current offers relating to TalkTalk TV with you.

Thanks

Karl.