topic Re: ItvX in TV

ItvX

Abbey20 — Sat, 21 Sep 2024 19:43:16 GMT

I have itvX as an app on my TV but it won't work! it shows this message

ferguson — Sat, 21 Sep 2024 20:28:52 GMT

Looking at that message, you have a TalkTalk YouView box. This is a decision made by ITV and YouView, who no longer support ITVX on older devices.

Karl-TalkTalk — Mon, 23 Sep 2024 06:35:18 GMT

ITV changed their app to ITV X last November, and removed support for some older devices including the legacy youview boxes.

This was beyond our control. Other apps such as Netflix will also no longer work across these older set top boxes from November.

If you give our Teams a call, they can discuss options relating to TalkTalk TV and the new TV HUB that will support all the apps.

Thanks

Karl.