topic Re: Free view channels missing in TV

Free view channels missing

Janelesg — Mon, 21 Oct 2024 18:30:44 GMT

I’ve moved my TV to a different location in my lounge. I’ve bought a new cable for the aerial socket but I have limited free view channels now.

Re: Free view channels missing

Divsec — Mon, 21 Oct 2024 18:37:22 GMT

Hi @Janelesg Is your aerial plugged into the TV or the set top box? Have you tried retuning both?

Re: Free view channels missing

Janelesg — Mon, 21 Oct 2024 18:43:43 GMT

I’ve plugged it into both and retuned… no joy.

Re: Free view channels missing

Divsec — Mon, 21 Oct 2024 19:13:18 GMT

Hi @Janelesg that's an odd one, if your channels have disappeared from the TV when plugged directly to the aerial it does point to something outside of Talktalk, I'm wondering if your local transmitter is having temporary issues?

This link might help https://www.bbc.co.uk/reception/check-for-transmitter-faults/#/undefined

Re: Free view channels missing

Anonymous — Tue, 22 Oct 2024 06:20:10 GMT

Hi Jane,

How are you getting on?

Thanks

Michelle