topic Re: Now tv in TV

Now tv

Jaxxmargo — Fri, 01 Nov 2024 11:41:06 GMT

I have now entertainment membership

For the past week I keep trying to add Now sports add-on but Im not receiving the email with a link from NOW..... I've cleared my cookies and cache too.

Re: Now tv

Karl-TalkTalk — Fri, 01 Nov 2024 11:57:09 GMT

Is this through your TalkTalk My Account or with Now TV Directly ?

Karl.

Re: Now tv

Jaxxmargo — Fri, 01 Nov 2024 12:01:01 GMT

Through my talk talk account

Re: Now tv

Karl-TalkTalk — Fri, 01 Nov 2024 12:02:19 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Re: Now tv

Jaxxmargo — Fri, 01 Nov 2024 12:12:32 GMT

I've just updated my profile ☺️

Re: Now tv

Karl-TalkTalk — Fri, 01 Nov 2024 12:28:04 GMT

I'm not showing the Sports package added to your account. It looks as though this has not gone through. Can you Live Chat with us or call directly and our teams can see if they can add this manually for you.

Thanks

Karl.

Re: Now tv

Jaxxmargo — Fri, 01 Nov 2024 12:31:52 GMT

Okay.... thank you ☺️

Re: Now tv

Karl-TalkTalk — Fri, 01 Nov 2024 12:33:29 GMT

No Problem 🙂

Karl