topic Re: ITV X in TV

ITV X

TeeELL — Mon, 04 Nov 2024 22:01:00 GMT

I have a new Talktalk Hub but ITVX doesn’t feature although it is supposed to be available.

Re: ITV X

fr8ys — Mon, 04 Nov 2024 22:42:06 GMT

This has been reported before. A factory reset has usually restored this.

You can find the reset option within the settings menu.

Please let us know how you get on

Re: ITV X

Karl-TalkTalk — Tue, 05 Nov 2024 08:04:15 GMT

Do you have an external aerial connected to the box ?

Thanks

Karl

Re: ITV X

Hutchisonalfred — Mon, 18 Nov 2024 17:10:26 GMT

I cannot get I'm a celebrity get me out of here live

Re: ITV X

ferguson — Mon, 18 Nov 2024 17:13:04 GMT

@Hutchisonalfred

Start your own topic and explain more how you can't i.e. on what device.

Re: ITV X

TeeELL — Wed, 22 Jan 2025 10:59:11 GMT

I have the same issue with my TalkTalk Hub (received 19 Sep 2024), I cannot get the ITV X app. I’ve tried the ‘factory reset’ (not that it is called that!) it didn’t work. I’ve finally worked my way to find the ITV X app - it states: “Your device isn’t compatible with this version”.

The whole point of getting the new hub was to address this. I’ve tried the ‘chat’ but after connecting, finally, to a TalkTalk expert I received no form of communication - after a 15 min wait I’d had enough. (Lots of ‘hello’, ‘are you there’ etc but no response).

Re: ITV X

Karl-TalkTalk — Wed, 22 Jan 2025 11:01:31 GMT

Do you have an aerial connected to your HUB. the ITV X App will not show unless an aerial signal is present.

Thanks

Karl.