topic Re: Broken remote control in TV

Broken remote control

Timshady49 — Fri, 01 Nov 2024 08:35:52 GMT

I’ve broken my remote for my box how to I go about getting a new one? Thanks

Re: Broken remote control

Karl-TalkTalk — Fri, 01 Nov 2024 09:02:51 GMT

We do not have stocks of individual remotes, so would have to replace the whole unit.

Would you like me to do this ?

Thanks

Karl.

Re: Broken remote control

Timshady49 — Sun, 03 Nov 2024 08:45:45 GMT

will this cost any money?

Re: Broken remote control

Karl-TalkTalk — Mon, 04 Nov 2024 08:07:01 GMT

No, just a swap out.

Karl.

Re: Broken remote control

Timshady49 — Mon, 04 Nov 2024 08:24:29 GMT

Ok I’ll be interested in getting a new box. Thanks

Re: Broken remote control

Karl-TalkTalk — Mon, 04 Nov 2024 08:27:29 GMT

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Re: Broken remote control

Timshady49 — Mon, 04 Nov 2024 16:56:07 GMT

It’s been updated

Re: Broken remote control

Karl-TalkTalk — Tue, 05 Nov 2024 08:12:22 GMT

A replacement has been ordered.

Thanks

Karl.

Re: Broken remote control

Timshady49 — Tue, 05 Nov 2024 08:15:51 GMT

Thank you for your help.

Re: Broken remote control

Karl-TalkTalk — Tue, 05 Nov 2024 08:20:18 GMT

You're Welcome 🙂

Regards

Karl