topic Re: TalkTalk box replacement remote in TV

TalkTalk box replacement remote

NICKT2 — Sun, 10 Nov 2024 18:14:19 GMT

Can anyone help my find a replacement remote like the one in the image? Any help much appreciated.

Re: TalkTalk box replacement remote

fr8ys — Sun, 10 Nov 2024 19:21:27 GMT

I don't think TalkTalk have replacement remotes for the 4k box.

If you explain what the issue with it is, support staff may be able to help.

Re: TalkTalk box replacement remote

DamoD — Sun, 10 Nov 2024 20:17:48 GMT

Ooh I'm here for the same reason. I have been with TV for over a week as the 4k remote has disappeared! So we aren't able to buy or order a replacement? Anything online looks similar but had Prime instead of Netflix button

Re: TalkTalk box replacement remote

fr8ys — Sun, 10 Nov 2024 21:24:46 GMT

@DamoD

Hi,
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

Re: TalkTalk box replacement remote

Karl-TalkTalk — Mon, 11 Nov 2024 07:16:54 GMT

Hi @NICKT2

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Karl

Re: TalkTalk box replacement remote

NICKT2 — Mon, 11 Nov 2024 07:23:13 GMT

Hi Karl

I've updated my profile as requested. Thanks for looking into this for me. Nick T

Re: TalkTalk box replacement remote

Karl-TalkTalk — Mon, 11 Nov 2024 07:31:52 GMT

Hi Nick

I've sent you a PM with some more info.

Thanks

Karl.