topic Re: 4k box loading in TV

4k box loading

BladesOne — Thu, 14 Nov 2024 16:25:05 GMT

My old 4k box when scanning for tv channels does not find BBC1, ITV etc but will load the extra channels (which don't want) I've been sent a new box and this does the same.

Re: 4k box loading

ferguson — Thu, 14 Nov 2024 16:34:19 GMT

Are you getting the full range of channels if you connect the aerial directly to the TV? Have you checked for any Freeview issues in your area?

https://www.freeview.co.uk/help/problems-watching#STATUS-CHECKER-1

Re: 4k box loading

fr8ys — Thu, 14 Nov 2024 16:37:04 GMT

If both boxes to the same it could be an aerial issue.

What happens if you plug the aerial directly into the TV and retune? Do you get all channels are do some pixelate?

Is the aerial to the box a direct feed or does it loop through the TV?

If it is an aerial issue you will need to contact a local aerial installer to check the installation.

Re: 4k box loading

Anonymous — Fri, 15 Nov 2024 06:18:36 GMT

Morning,

How are you getting on? Have you tried the suggestions?

Thanks

Michelle

Re: 4k box loading

BladesOne — Fri, 15 Nov 2024 10:45:20 GMT

Yippee! That's worked. Thank you!

Re: 4k box loading

BladesOne — Fri, 15 Nov 2024 10:47:42 GMT

Yes that's worked thanks, perhaps the' fix' could be added to the script of the Tech Team.

Re: 4k box loading

Karl-TalkTalk — Thu, 23 Jan 2025 07:43:41 GMT

Glad this has worked for you.

Karl.