topic Tv connection in TV

Tv connection

Jilly21 — Sun, 17 Nov 2024 09:46:02 GMT

I keep losing signal on tv through talk talk box

Re: Tv connection

Divsec — Sun, 17 Nov 2024 11:30:45 GMT

Hi @Jilly21 a couple of obvious suggestions.

Have you checked all the connections are secure?

Do you get Freeview programmes with aerial plugged into the TV directly?

your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here

Re: Tv connection

Karl-TalkTalk — Mon, 18 Nov 2024 08:16:23 GMT

Connect the aerial directly to the TV bypassing the box and test for a couple of hours with different channels to see if they are weak or breakup. This will help test the aerial signal to see if there is an issue with the aerial or the signal from the local transmitter.

Thanks

Karl.

Re: Tv connection

Karl-TalkTalk — Tue, 19 Nov 2024 08:29:51 GMT

Hi Jilly21

Did you check the channels directly on the TV ?

Is all ok now ?

Thanks

Karl.