topic Netflix app no longer showing in TV

Netflix app no longer showing

Mazza10 — Mon, 02 Dec 2024 12:18:48 GMT

I am paying for Netflix but the app is no longer showing on my tv app guide

help !

this is since my upgrade

thankyou

Re: Netflix app no longer showing

Karl-TalkTalk — Mon, 02 Dec 2024 12:32:07 GMT

What model TV Box do you currently have ?

Karl.

Re: Netflix app no longer showing

Mazza10 — Mon, 02 Dec 2024 13:28:55 GMT

DN3727 D1.03P

hope this is helpful 👍

Re: Netflix app no longer showing

Karl-TalkTalk — Tue, 03 Dec 2024 07:40:59 GMT

Netflix have withdrawn support for their app across a lot of older devices and TV's. This also includes the legacy youview boxes, Models DN360 / DN370 & DN372T.

This was a Netflix decision and beyond our control.

You can still access Netflix on other supported devices, laptops, tablets and later model of smart TV's.

You can also consider upgrading to the TV HUB as this will support apps such as Netflix and ITVX etc.

If this is something you are considering, give our teams a call and they can discuss options and offers with you.

Thanks

Karl.