topic Re: Missing Netfix in TV

Missing Netfix

SarahHancock — Mon, 16 Dec 2024 22:54:55 GMT

I don't have Netfix showing on my TV anymore only my phone?

I also want to log into the new ITVX but don't know how too access this?

Can you help please.

Many Thanks.

Re: Missing Netfix

fr8ys — Mon, 16 Dec 2024 23:00:30 GMT

Please see the pinned post at the top of the TV forum, here. These apps are no longer available on older boxes.

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

Re: Missing Netfix

Karl-TalkTalk — Tue, 17 Dec 2024 06:56:00 GMT

Hi Sarah,

If you have an older youview box, these no longer support the new Netflix and ITVX apps.

If you have a smart TV, then these should have these apps included.

If not you might consider upgrading to the new TalkTalk TV HUB. If this is something you consider, give our teams a call and they can discuss with you.

Karl.