topic Re: TV android box in TV

TV android box

markandgwynneth1 — Fri, 20 Dec 2024 09:12:47 GMT

Not happy with my box, I am never able to watch a film without it crashing at least once saying either ethernet/broadband connection lost (which it isn't) or 'we have run into a problem'.

I've tried rebooting, resetting but still the same making the experience miserable.

Re: TV android box

fr8ys — Sat, 21 Dec 2024 13:16:49 GMT

How is your box connected to the router? Via WiFi or ethernet direct to the router or via power line plugs?

If power lines have you checked the lights on these when the issue occurs?

Have you tried rebooting the router too?

Or factory resetting the Router using the pinhole in the back? You will need to reset your router name and password if you've changed these from the default.

Please let us know so this can be looked into further.

Re: TV android box

Karl-TalkTalk — Fri, 27 Dec 2024 10:05:12 GMT

Hi markandgwynneth1

Do you still need assistance ?

Thanks

Karl.