topic You view catch up not working in TV

You view catch up not working

Pethomson — Wed, 01 Jan 2025 11:58:32 GMT

My you view catch up is not working it says it needs to connect to router but everything is connected

Re: You view catch up not working

Pethomson — Wed, 01 Jan 2025 11:59:58 GMT

My you view catch up is not working it says it is not connected to the router but everything is plugged in

Re: You view catch up not working

Joner — Wed, 01 Jan 2025 14:26:17 GMT

Mine isn't working either. I'm getting error code yvm4503 which talk talk don't recognise

Re: You view catch up not working

Karl-TalkTalk — Thu, 02 Jan 2025 06:20:02 GMT

Hi @Joner

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

Re: You view catch up not working

Karl-TalkTalk — Thu, 02 Jan 2025 06:20:55 GMT

Hi @Pethomson

How is your TV Box connected to the router ? Is it a direct connection or are you using powerline adapters ?

Thanks

Karl.