topic Re: Package in TV

Package

Candy1988 — Mon, 30 Dec 2024 20:02:11 GMT

My package has been TV broadband and phone for years even after I had fibre installed a year ago. Why have I now lost TV. The cost has not reduced.

Re: Package

ferguson — Mon, 30 Dec 2024 20:28:46 GMT

Do you have a TalkTalk TV box? What TV have you "lost," exactly?

Re: Package

Candy1988 — Wed, 01 Jan 2025 16:36:59 GMT

I can't get live TV through the talk talk tv box

Re: Package

ferguson — Wed, 01 Jan 2025 17:09:13 GMT

OK, I have moved this to the TV section for you, please wait for a response from the support team there.

Re: Package

Karl-TalkTalk — Fri, 03 Jan 2025 09:54:57 GMT

Can you describe your issue in a little more detail. What do you mean when you say you have lost TalkTalk TV ? What model TV box do you have ? Any error messages etc? What symptoms of the problem etc.

Thanks

Karl.