topic Re: Tv guide in TV

Tv guide

Simon1959 — Thu, 09 Jan 2025 09:00:40 GMT

On accessing the TV guide from the remote only a small limited number of channels appear

Re: Tv guide

Karl-TalkTalk — Thu, 09 Jan 2025 09:05:43 GMT

What model TV Box do you have ?

Connect your aerial to your TV and see what channels are on the TV and see if the signal is weak.

Karl.

Re: Tv guide

Simon1959 — Thu, 09 Jan 2025 09:30:13 GMT

I have the 4k TV box. The arial signal is ok. Yesterday I had this problem where suddenly the TV guide only had a small number of channels, 1,2,9,23 and from 201 and up.

I switched on and off and re tuned the channels and this didn't help. When trying it channels I had a message cannot access while recording'.

This morning everything seems to be ok except the TV guide

Re: Tv guide

Karl-TalkTalk — Thu, 09 Jan 2025 09:37:41 GMT

OK, power off the box for 5 minutes then back on and see if the TV Guide populates.

Karl.

Re: Tv guide

Simon1959 — Thu, 09 Jan 2025 09:47:54 GMT

Hi Karl, no change. I did try this yesterday and it didn't work

Re: Tv guide

Karl-TalkTalk — Thu, 09 Jan 2025 09:49:40 GMT

OK, If the TV guide does not reappear, then you can try a full reset - press the button on the side 5 times to fully reset the box.

Thanks

Karl.

Re: Tv guide

Simon1959 — Thu, 09 Jan 2025 09:52:53 GMT

Hi Karl, I have to go now, so if it is still the same this evening I'll try you or whoever again

Re: Tv guide

Karl-TalkTalk — Thu, 09 Jan 2025 09:53:40 GMT

No Problem 🙂

Karl