topic Re: TV remote not working properly in TV

TV remote not working properly

Sairy — Fri, 10 Jan 2025 20:19:48 GMT

Hi, I've had Talktalk TV for a couple of months and the remote has been working fine until yesterday. Now the only buttons that are working are the power, volume and the Google assistant button. All other buttons are not working. I can see that the box is registering that they have been pressed, but nothing happens when I press them. I've tried replacing the batteries, resetting the remote and turning the box off at the wall, and back on again. So far nothing has worked. Please could someone help.

Re: TV remote not working properly

fr8ys — Fri, 10 Jan 2025 23:16:45 GMT

Hi,

The last thing to try is to reset the box to factory settings.

If there is a bug this will clear it.

You can find reset in the settings menu under devices I think.

Let us know how you get on.

Re: TV remote not working properly

Karl-TalkTalk — Mon, 13 Jan 2025 07:45:26 GMT

Hi Sairy

Did the advice help ?

Karl.