topic Re: Remote Control in TV

Remote Control

KateA1 — Mon, 13 Jan 2025 11:37:05 GMT

My remote control has unfortunately been damaged and is now not operating. Please let me know how I can get a replacement.

Karl-TalkTalk — Mon, 13 Jan 2025 11:38:03 GMT

What model TV BOX do you have ?

Thanks

Karl.

KateA1 — Mon, 13 Jan 2025 11:39:56 GMT

Where do I find that info?

Karl-TalkTalk — Mon, 13 Jan 2025 11:48:46 GMT

Should be on a sticker underneath the box, or take a look at the images at this link :

Thanks

Karl.

KateA1 — Mon, 13 Jan 2025 13:10:37 GMT

Its a talktalk 4 K box

Karl-TalkTalk — Mon, 13 Jan 2025 13:26:54 GMT

OK, we do not carry replacement remotes, so only option for me is to replace both box and remote, is that ok ?

Karl.

KateA1 — Wed, 15 Jan 2025 15:08:52 GMT

Yes I would like a new box and remote control please. Many thanks Kate

Karl-TalkTalk — Thu, 16 Jan 2025 06:46:30 GMT

Can you please update your Community Profile to include your

I can then place the order for you.

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl

KateA1 — Thu, 16 Jan 2025 09:45:59 GMT

Thanks, information added.

Karl-TalkTalk — Thu, 16 Jan 2025 09:58:04 GMT

That's now been ordered for you.

Regards,

Karl.