topic Re: Retuning tv every day in TV

Retuning tv every day

Mrsrw — Sat, 18 Jan 2025 20:43:42 GMT

Having to retune our tv everyday! As we are keep losing channels?? Can anyone shed any light on why???

Re: Retuning tv every day

fr8ys — Sat, 18 Jan 2025 20:59:29 GMT

I have been offering suggestions regarding issues with the Netgem box, which I'm assuming you have, but reported issues seem to be increasing, so don't want to waste your time with potential solutions that may not work.

I know these issues have been reported to Netgem and TalkTalk are awaiting a firmware update to apply to the boxes.

Staff are back on Monday and will hopefully be able to advise further then.

In the meantime I suggest you put the aerial in the TV and bypass the box and use your TV tuner if possible.

Re: Retuning tv every day

Karl-TalkTalk — Mon, 20 Jan 2025 07:45:21 GMT

Hi @Mrsrw

What TV Box do you have ?

Also, if you connect the aerial direct to your TV and check the reception, are any channels breaking up or being lost ?

Thanks

Karl.