topic Re: Talktalk Box in TV

Talktalk Box

Gladys67# — Tue, 21 Jan 2025 11:11:46 GMT

My box has stopped recording.

I have switched everything off and on again.

It says recording when I try to record but when I go to watch all my recordings say Failed to record.

Karl-TalkTalk — Tue, 21 Jan 2025 11:12:46 GMT

What model of TV box do you have ?

Thanks

Karl.

Gladys67# — Tue, 21 Jan 2025 11:24:02 GMT

I have a Huawei you view box

Karl-TalkTalk — Tue, 21 Jan 2025 11:26:04 GMT

TalkTalk no longer provide the older youview boxes, and stopped providing these about 4 years ago, so they cannot be replaced or repaired.

You can try a Youview Maintenance Reset and see if this helps, but if still failing after this, nothing can be done.

Karl.

Gladys67# — Tue, 21 Jan 2025 11:29:02 GMT

Sorry to be so slow....

Huawei model DN372T

Karl-TalkTalk — Tue, 21 Jan 2025 11:32:45 GMT

Try the maintenance reset - Youview Maintenance Reset

Karl.