topic Re: cant get channels 61,62,63 in TV

cant get channels 61,62,63

Tillyrita — Fri, 31 Jan 2025 09:26:01 GMT

These channels are on the Guide but cant get them, channels 61,62,63,

Re: cant get channels 61,62,63

fr8ys — Fri, 31 Jan 2025 10:33:46 GMT

Have you tried a retune?

Do you get these if you plug the aerial directly into your TV , bypassing the box?

Have you previously been able to view these?

Some of the minor channels do sometimes drop out if weather is bad, and if you've previously been able to get them, they will probably come back

The guide is generic and whilst the channels may be shown, you may not have a strong enough signal from your local transmitter to display the picture.

What signal strength and quality do you get? If your box is a YouView box this can be accessed via the settings cog.

Re: cant get channels 61,62,63

Karl-TalkTalk — Mon, 03 Feb 2025 08:12:39 GMT

Did you follow the advice from fr8ys ? Did this help ?

Thanks

Karl.

Re: cant get channels 61,62,63

Tillyrita — Thu, 06 Feb 2025 08:45:53 GMT

Sorry I haven't tried this, I am 80 yrs old and technology frightens me.

Re: cant get channels 61,62,63

Karl-TalkTalk — Thu, 06 Feb 2025 08:51:23 GMT

Have you tried turning the TV Box off at the mains for 20 minutes to see if that helps.

Also, with the recent storms and bad weather, this can sometimes affect your aerial or the transmitter, so there can be problems with some freeview signals.

This is why we ask where possible for you to connect the aerial directly to the TV to see if those channels are affected.

Thanks

Karl.