https://community.talktalk.co.uk/t5/TV/Freeview-guide/m-p/3095278#M190590 <P>I have a Netgem TV box. The Freeview guide does not include itv channels, channel 4 or 5. BBC channels are ok. If I type in 103 to 105 where these channels used to be they appear and can be watched as normal but they don't appear on the guide. I have retuned many times with no change. It's infuriating. I don't want to reset the box unless I have to because I will lose all my recordings. I have read other threads that report the same thing.&nbsp;</P> Sat, 01 Feb 2025 22:29:59 GMT martintalk 2025-02-01T22:29:59Z https://community.talktalk.co.uk/t5/TV/Freeview-guide/m-p/3095278#M190590 <P>I have a Netgem TV box. The Freeview guide does not include itv channels, channel 4 or 5. BBC channels are ok. If I type in 103 to 105 where these channels used to be they appear and can be watched as normal but they don't appear on the guide. I have retuned many times with no change. It's infuriating. I don't want to reset the box unless I have to because I will lose all my recordings. I have read other threads that report the same thing.&nbsp;</P> Sat, 01 Feb 2025 22:29:59 GMT https://community.talktalk.co.uk/t5/TV/Freeview-guide/m-p/3095278#M190590 martintalk 2025-02-01T22:29:59Z https://community.talktalk.co.uk/t5/TV/Freeview-guide/m-p/3095434#M190595 <P>Hi</P> <P>&nbsp;</P> <P>Try powering off the box at the mains for 20 minutes and see if this helps.</P> <P>&nbsp;</P> <P>If this keeps failing then a reset of the box may be required.</P> <P>&nbsp;</P> <P>Karl.</P> Mon, 03 Feb 2025 08:26:23 GMT https://community.talktalk.co.uk/t5/TV/Freeview-guide/m-p/3095434#M190595 Karl-TalkTalk 2025-02-03T08:26:23Z