topic HUAWEI DN370T YouView Box in TV

HUAWEI DN370T YouView Box

mccon — Mon, 24 Feb 2025 14:09:29 GMT

I have never used this box & it's still in its original packaging. Can this be returned to TalkTalk free of charge or is it now obsolete? The pre-paid returns envelope in the box has an address c/o Anovo UK Ltd, 71 Bilton Way,Enfield, EN3 7EP. Please advise what I can do with this box. Thanks..!!

Re: HUAWEI DN370T YouView Box

fr8ys — Mon, 24 Feb 2025 17:28:52 GMT

Hi,

These boxes are now obsolete and if you have never used it may be beyond being capable of updating.

The returns label you have has been superceded a couple of times now.

It might be worth plugging in and trying to set up and see if it updates as the boxes are sought after as they record.

I doubt TalkTalk will actually want it back but can send you a returns bag if you wish.

If they agree you can also recycle yourself as I believe when these boxes were issued (first generation boxes) they were advertised as being yours after the initial contract ended, unless the box was replaced, but staff can confirm.

Re: HUAWEI DN370T YouView Box

Karl-TalkTalk — Tue, 25 Feb 2025 06:14:57 GMT

Hi mccon

You can recycle this box yourself.

Thanks

Karl.

Re: HUAWEI DN370T YouView Box

mccon — Tue, 25 Feb 2025 09:34:15 GMT

Thank you !!

Re: HUAWEI DN370T YouView Box

Karl-TalkTalk — Tue, 25 Feb 2025 09:35:51 GMT

You're Welcome 🙂

Regards

Karl