topic talktalk box in TV

talktalk box

nickcarter48 — Tue, 25 Mar 2025 14:09:50 GMT

Last two weeks - some recordings 'failed to record' - recordings freeze and pixelate - picture occasionally freezes so have to reset box - using remote to box running very slow - have re-set box with no gain ... router fine and fast ... Do I presume the talktalk box is now faulty? ...

Re: talktalk box

Karl-TalkTalk — Tue, 25 Mar 2025 14:10:50 GMT

What model box do you have ?

Thanks

Karl.

Re: talktalk box

nickcarter48 — Tue, 25 Mar 2025 21:04:35 GMT

Shows HUAWEI DN372T ... would that be it? ... when giving up on the recording can switch to iplayer and no problems ...

Re: talktalk box

Karl-TalkTalk — Wed, 26 Mar 2025 05:24:07 GMT

TalkTalk have not provided these boxes for over 4 years and these are now unsupported.

you can try a Youview Maintenance Reset but if that fails there is nothing more that can be done.

Thanks

Karl.