topic Re: Guide not working on tv. All channels say no information availablee in TV

Guide not working on tv. All channels say no information availablee

JudyM130 — Tue, 13 May 2025 20:48:29 GMT

Really frustrated.

New contract. New router. New hub

Loads of issues.

Now unable to go back on guide to watch anything previous.

Guide States 'no information

available'

I've tried looking for help

Re: Guide not working on tv. All channels say no information availablee

KeithFrench — Tue, 13 May 2025 20:52:14 GMT

That error normally means that the TV is waiting for Freeview to populate that part of the guide. What other issues do you have? We will be happy to help you.

Re: Guide not working on tv. All channels say no information availablee

Mandisa-TT — Fri, 16 May 2025 08:01:02 GMT

Hi @JudyM130 can you let us know if you still require assistance.