topic Re: TV Remote in TV

TV Remote

PeterJerryJacobs — Sat, 24 May 2025 20:48:43 GMT

Remote will not will not control audio, have restarted box and checked audio settings on box, interestingly we found an older controller but still have the same issue

Re: TV Remote

fr8ys — Sat, 24 May 2025 21:55:37 GMT

Which box do you have so specific advice can be offered?

Have you tried resetting the remote?

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

Have you tried new batteries?

Have you tried resetting the box?

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

Please let us know how you get on.

Re: TV Remote

Mandisa-TT — Mon, 26 May 2025 07:16:59 GMT

Hi @PeterJerryJacobs thank you for brining this into our attention, can you confirm if you are still experiencing this issue?