topic Re: How can I get a new TV remote? in TV

How can I get a new TV remote?

sparkyidr — Fri, 25 Jul 2025 18:50:04 GMT

Tried the support 'bot' chat, and didn't get anywhere even close to a useful answer.

Any idea how I can get a replacement remote for my 4k box?

Some of the buttons are no longer 'clicky' and even get a bit stuck.

Tried the usual cleanup you would do with a remote, but it's deffo on its way out.

fr8ys — Fri, 25 Jul 2025 20:48:18 GMT

TalkTalk no longer provide or sell remote controls.

The 4k box is no longer provided either so it can't be swapped out.

The only box now provided is the TV Hub and you would need to recontract to get one. To do this you would need to phone.

You could do a web search for a Netgem 4k box remote control. A certain auction site is awash with them.

If you wish to recontract for a TV Hub, note it does not record, Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

siphosethu-TT — Mon, 28 Jul 2025 07:21:08 GMT

Hi there @sparkyidr, did you try calling in as @fr8ys suggested, or do you still need assistance? Thanks