topic ITV in TV

ITV

Jamesc123 — Sat, 02 Aug 2025 20:45:58 GMT

I cannot play ITV x recored programs on my box as its not set up with it. Please can I have a new box that has this facility. Can an engineer fit it for me please as I am disabled

Re: ITV

Gliwmaeden2 — Sat, 02 Aug 2025 21:02:42 GMT

@Jamesc123, Talktalk no longer provides a box that records.

For support in this matter, use Chat on Sunday or call 03451 720088 after 9am on Monday.

Full details of opening hours are here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: ITV

Jamesc123 — Sat, 02 Aug 2025 22:08:23 GMT

Maybe I should of said I cannot watch on demand on ITV, because my box is not set up for ITV X. Can you send me a new box please and an engineer to set it up, as I am disabled

Re: ITV

Gliwmaeden2 — Sat, 02 Aug 2025 23:38:34 GMT

You still need to use the contact details I gave you, @Jamesc123, as this is part of your contract.

You'll also need to check engineer charges for fixing it up for you. It's described here as £75 for a Talktalk Home Tune Up:

https://community.talktalk.co.uk/t5/Articles/Engineer-charges/ta-p/2207291

Re: ITV

nomfezeko-TT — Mon, 04 Aug 2025 07:45:35 GMT

Thank you @Gliwmaeden2, @Jamesc123, thank you for reaching out and please let me know if you still need help and clarity regarding this.