topic Possibly broken link for WEEE returns on TalkTalk.co.uk in Technology

Possibly broken link for WEEE returns on TalkTalk.co.uk

GravityDog — Sat, 06 Jan 2024 21:45:26 GMT

I want to recycle my old TT router. The instruction blurb for the router says I can get info on recycling at http://www.talktalk.co.uk/weeereturns. However, for me that page never loads. It doesn't return a 404 error but simply hangs indefinitely trying to access it.

I suspect a server-side issue, but does anyone else get this problem? Or is it just me?

Re: Possibly broken link for WEEE returns on TalkTalk.co.uk

Gondola — Sat, 06 Jan 2024 23:15:33 GMT

The TalkTalk Help content on Returning your TalkTalk equipment and information on recycling is here: Returning your TalkTalk equipment.

Re: Possibly broken link for WEEE returns on TalkTalk.co.uk

Weevie — Sun, 07 Jan 2024 11:00:01 GMT

@Gondola

recycle your kit on the linked to page - doesn't point towards anywhere

It appears that TT doesn't really want the kit back ?

Re: Possibly broken link for WEEE returns on TalkTalk.co.uk

Gondola — Sun, 07 Jan 2024 11:36:42 GMT

The link does point to exactly the right place. The help content I've given on recycling.

Try again @Weevie

Recycle your kit

If you have a defective mouse then you can recycle that as well.

Just in case, here's the Help content that is linked to:

If you haven't received a postage bag from us and you would like to recycle your equipment, visit the Recycle Now website. Just type in 'electrical items' and your post code into the search box to find out how to recycle at home or find your nearest recycling centre.

Alternatively, package up your device along with any unwanted accessories and send them to the address below.

WEEE Returns
TalkTalk c/o Anovo
71 Bilton Way
Enfield
EN3 7EP