topic Re: No internet for 4 days supposed to setting something temporary up in Technology

No internet for 4 days supposed to setting something temporary up

Charlieste15 — Wed, 21 Feb 2024 11:36:34 GMT

So our internet was cut off by the local fibre team on Sunday no internet since , we’ve been told open reach is setting something temporary up to our house but nothing is happening and it’s half term 3 children plus we have a business which uses the internet !!! Help !!!!!!

Re: No internet for 4 days supposed to setting something temporary up

Gondola — Wed, 21 Feb 2024 11:39:55 GMT

Did you report the break in service to TalkTalk?

At least you know that Openreach are aware and have advised you that they're looking to repair or replace asap.

LiveChat and TalkTalk contact information

When to contact TalkTalk? - select and scroll to see contact availability times

TIP - Pause tracker blocking in the browser, ad-blockers and similar blocking software to avoid conflict with the operation of chat messaging.

Landline calls to Customer Services on 0345 172 0088 are free from a TalkTalk home 'phone but otherwise are at a standard landline call rate.

Mobile calls to Customer Services on 0203 441 5550; Text Relay Service is 18001 then 0345 172 0088.

Re: No internet for 4 days supposed to setting something temporary up

Chris-TalkTalk — Wed, 21 Feb 2024 13:38:13 GMT

Hi Charlieste15,

I can see that Gondola has pointed you in the right directly, if you need any further assistance from the Community Team can you please add your TalkTalk home telephone number or account number to your community profile and we'll be happy to help

Chris